Career

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Role and Responsibilities:

  • Take care of the products in related sub-business line of Machine Tools
  • Manage customers requirement and satisfy customer need
  • Create quotations and follow up payment collection
  • Establish long term relationship with suppliers
  • Participate in seminars and trade shows
  • Sales forecast & Inventory management

Qualifications:

  • Bachelor of Mechanical, Electrical, Industry Engineer or related fields
  • 2-5 years inexperience in sales/marketing for the industrial products
  • If you are coming from CNC tools, CNC machine that would be plus.
  • Excellent problem solving skill as well as analytical skill
  • Good communication in written & spoken English.
  • Customer-oriented and possess strong negotiation, influencing and selling skills.
  • Computer literacy
  • Highly motivated and resourceful and dynamics.

Job description

  • Coach to carry out routine maintenance, emergency repairs, installations and operation training as well as general support in a professional, prompt and efficient manner to ensure total customer satisfaction.
  • Respond effectively and professionally to all customer requests for service and support
  • Provide customers and head office with a clear and accurate service report for all work carried out.
  • Maintain and replenish personal stock of service parts & tools.
  • Expected to work with the Sales/Specialist Team to develop both sales and service businesses in the territory.
  • Ensure an effective liaison with other departments (sales, marketing, logistics, engineering and production) to ensure a high level of communication and co-operation for all aspects of customer and product support.
  • Inform Product/Sales Manager of all customer complaints and escalations, and follow-up till each logged case is completed.
  • Take the initiative to continually enhance and develop knowledge and understanding of the complete product range.

Job specification

  • Bachelor’s Degree or  High Vocational Certificate  in Mechanical or Electrical is prefer
  • At least 5 years’ experience in machines, facilities and utilities maintenance, energy conservation, and Preventive Maintenance.
  • Enthusiastic and able to work under time constraint, tight due and pressure with analytical thinking and problem solving skills.
  • Self-motivation, self-disciplined and the ability to work with minimal supervision
  • Quick to learn new skills
  • Good practical skills and a methodical approach to resolving problems
  • Ability to work under pressure against tight deadlines
  • Good communication and interpersonal skills.